Book Title: Business Communication: Five Core Competencies (2nd Edition)
Book Description: COMING NOVEMBER 1, 2026
Business Communication: Five Core Competencies (2nd Ed.) is a practical, engaging book designed to help undergraduate students and business professionals develop competence and build confidence in their business writing skills. Readers will learn about five core competencies of business communication: professional, clear, concise, evidence-driven, and persuasive. They also will learn strategies for applying each of these competencies across a range of real-world business scenarios—with and without the use of artificial intelligence tools. Each chapter includes Communication & Tool Tips, Your Turn Exercises, AI (Mis)Use Cases, and how-to advice for writing a variety of business messages.
Book Information
Book Source
This book is a cloned version of Business Communication: Five Core Competencies by Kristen Lucas, Jacob D. Rawlins, and Jenna Haugen, published using Pressbooks by State Assisted Academic Library Council of Kentucky under a CC BY-NC-SA (Attribution NonCommercial ShareAlike) license. It may differ from the original.
License
Business Communication: Five Core Competencies (2nd Edition) Copyright © 2027 by Kristen Lucas, Cory D. Williams, & Jacob D. Rawlins is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Subject
Business communication, etiquette and presentation
Metadata
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Business Communication: Five Core Competencies (2nd Edition) Copyright © 2027 by Kristen Lucas, Cory D. Williams, & Jacob D. Rawlins is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.
Editing by Kate Fowler.
Cover design by Kendra Pirman.